Rockford Utility Billing is responsible for collecting water meter readings, monthly Utility Bills, and customer service. If you have questions about your water bill please call us.
Now there’s a safe and secure way to pay your utility bills online from the comfort of your own home or office through the City of Rockford’s bill payment portal.
Pay your utility bill online with our easy and secure online billing service.
- Pay anytime – 24 hours a day/7 days a week
- Set up automatic payments
- View payment history and manage account
Create an account or use the One-Time Payment options to pay your bill without registering. Learn more here.
Please be aware that there is a service fee by paying by checking/savings/creditcard. Checking/Savings include a $2.50 flat fee and Credit/Debit include a 3.5% fee. A fee of $3.00 is applied for payments below $100.
For questions about your utility bill, please contact Rockford City Hall.
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What is a Passkey?
Imagine signing into your account as easily as unlocking your phone—no more worrying about remembering or typing a password. A passkey is a secure digital key that uses the safety features in your device to keep your account protected. It’s designed to be both simple to use and highly secure.
Ready to experience a simpler, safer sign-in? Click the button above to create your passkey now.